Have a Question? We’re Here to Help!
CHECK OUT OUR FAQ OR REACH OUT USING THE FORM BELOW.
General questions
Have questions about our products or services? Inquiring about something general? Simply fill out the form below, let us know what’s up, and we’ll do our very best to get back to you within two business days.
If you have a template support question, go to support and submit a ticket.
Have more questions?
We’ve got answers.
Frequently Asked Questions
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Within minutes of purchase, you will receive an email with access to video instructions that will show you how to prep for your Squarespace Template. While you prep, our team will be working to deliver your new Squarespace Template directly to your Squarespace account within 48 hours of your purchase.
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Nope! Our Templates are only available for use on Squarespace sites.
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Yes! The price point for the Website Template is for the design and use of the template ONLY. You’ll also need to pay for a Squarespace plan to be able to launch your site or take it live. Wait to purchase the Squarespace plan AFTER we deliver your new template because you will get to utilize our 20% off discount code. Click here to see Squarespace’s updated pricing.
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The designs can be used as-is or you can customize further to make something even more unique to you. The video tutorials show how how to edit colors, fonts, images, graphics, and more. You can also add or remove pages, layouts, and sections.
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People choose our website templates because they don't want their website to look like the other basic Squarespace websites out there. You can get a truly custom look without the price tag.
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If you already have a Squarespace website, we recommend that you reach out to us so we can give you the best recommendation! You can contact us here before purchasing.
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Our website templates do NOT require photoshop. However, a select few design require the use of Canva to edit a few graphics on the design. Please refer to the individual shop pages to see if the design you like requires Canva.
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Nope! We worked really hard to make these as user-friendly as possible. Each design comes with step-by-step video instructions to create the design in your Squarespace account using the built-in style editor.
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Our templates are the total package: well-designed, fun to use, and easy to edit. That being said, you’ll need a bit of that Joanna Gaines DIY spirit in you to get it done. If you’re looking for a professional design team to swoop in and make your website dreams come true, check out our complete design packages.
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We offer 3 options with either package: pay in full 2 payments or 4 payments.
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Squarespace offers 24/7 support to help you out with any questions you might have related to Squarespace - you can find them here.
If you have questions about the Squarespace template design itself, you can contact us using the form below.
You can also hire us to setup your website. Check out our services here.
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Because of the digital nature of our products, they cannot be returned and are non-refundable. Please contact us if you have any specific questions about this before you make a purchase.
